Citizen View

Track your complaints and next actions.

This view focuses on a citizen's submitted complaints, current status, assigned unit, and latest timeline note. Use the tracker for direct ID lookups.

MSCW-DEMO-1000

Domestic violence support request

PENDING
Category
DOMESTIC VIOLENCE
Assigned Unit
Protection Cell
Last Update
1/4/2026

Safety outreach initiated

Protection Cell contacted the complainant and scheduled assistance.

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MSCW-DEMO-1001

Workplace harassment escalation

REGISTERED
Category
WORKPLACE HARASSMENT
Assigned Unit
POSH Support Desk
Last Update
2/4/2026

Employer notice prepared

A draft notice and hearing checklist are ready for review.

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MSCW-DEMO-1002

Cybercrime and image misuse complaint

CLOSED
Category
CYBERCRIME
Assigned Unit
Cyber Support Cell
Last Update
28/3/2026

Case closed

Referral completed and the complainant was informed of final actions.

Open tracker